Operational Analytics & Agency Command Dashboard
Real-time summary of agency job pipelines, displaying open, hired, completed, and paid job metrics alongside revenue totals. Includes interactive bar chart visualizations by modality (in-person, telephone, video) and language-pair demand distributions with Today, This Week, and This Month filtering.
Intelligent Job Marketplace & Multi-Stage Visibility Engine
A multi-sided matching platform featuring configurable three-tier interpreter visibility rules with life-percentage countdown timers. Matches court requirements (language, certification, modality, rate, location) with qualified interpreters while governing exposure stages across interpreter pools.
Five-Surface Cross-Platform Experience
A single Dart/Flutter codebase delivering native, context-optimized applications across iOS, Android, Windows, macOS, and Web. Mobile surfaces feature touch-optimized navigation and quick field access, while desktop views offer split-pane layouts, persistent sidebars, and keyboard shortcuts.
Real-Time Three-Channel Messaging Hub
A persistent WebSocket-driven chat architecture supporting job-specific case threads, individual direct messaging between agency and interpreter, and group team broadcasts. Includes live unread badge propagation, full-screen image previews, and native in-app PDF document viewing.
Court-Aware Scheduling & DST-Accurate Timezone Engine
Syncfusion-powered calendar supporting month grid and navigable week views integrated with an on-device IANA timezone database. Converts court event times accurately across all US and international timezones with dynamic Daylight Saving Time (DST) handling.
Interpreter Performance & Earnings Dashboard
Personalized analytics for interpreters tracking accepted and completed job counts, total/average hours, live earnings breakdowns, and unpaid balance monitoring over configurable date ranges.
Financial Operations & Plaid Banking Connectivity
End-to-end payment lifecycle management including multi-modal rate structures, overtime, mileage/travel expense tracking, automated PDF invoice generation, and bank account linking via Plaid fintech integration.
Job Audit Logs & Collaborative Notes
Timestamped audit trails recording all job lifecycle transitions (Posted, Accepted, Declined, Assigned, Stage Changed, Checked-In) alongside collaborative, user-attributed job notes for administrative handoffs and dispute resolution.
Case Detail & LEP Party Record Linkage
Structured case linkages embedding case number, title, judge, courtroom, attorney contacts, and Limited English Proficiency (LEP) party details directly into every job record for compliance documentation.
Action Center & Proactive Task Inbox
Dual-tab inbox separating pending agency action items requiring immediate review from historical acknowledged actions, searchable by language pair and event date.